COVID-19 PROTOCOL

In light of recent updates by the Scottish Government we wanted to take the time to reassure you and remind you of our current COVID-19 protocol. The health and safety of the people who come to our restaurants is our top priority and we have taken stringent measures in order to keep both our staff and our guests safe when inside our restaurants.

Please take a moment to read over these before visiting any of our La Vita restaurants.

  • First and foremost, if you are experiencing any symptoms of COVID-19 we ask that you call the restaurant and cancel your table for the moment and visit when you are feeling better.

 

  • We have always prided ourselves on excellent hygiene within our restaurants and we have introduced increased cleaning procedures in order to minimise any risk of infection.

 

  • At the entrance lobby of the restaurant there will be a temperature monitoring station which will take your body temperature and allow access if you are below 37.8 degrees and will deny access if above. This does not guarantee that the person does not have COVID-19 but should give reassurance to everyone that no other guests or staff members have symptoms.

 

  • Test and Protect details are taken at the time of booking for all reservations, all walk in guests will be asked to fill out our Test and Protect form before being served.

 

  • Once you have been granted access from the temperature monitor we ask you use the hand sanitiser located at the entrance BEFORE entering the restaurant. There are additional hand sanitiser dispensers located around the restaurant which we encourage our guests to use at their discretion.

 

  • All of our front of house staff will be wearing face coverings. It is now mandatory for all guests to wear a face covering whilst moving around in the restaurant. All guests are to arrive with a face covering and use it when entering and exiting the restaurant and while moving around the restaurant to use the toilet facilities. They can be taken off whilst you are seated at your table.

 

  • We have spaced our tables further apart in line with government guidance and we are operating as a 1 metre distance zone. We also ask our guests that whilst entering, exiting and moving around the restaurant to use toilet facilities that they also respect social distancing from other guests.

 

  • The maximum table size permitted is 6 people from 2 different households. We respectfully ask that you act responsibly and follow this guidance.

 

  • All guests will be offered a menu from your waiter. If you would prefer a digital menu, you can join our guest WiFi and it will direct you straight to our menu page.

 

  • There will also be no music being played in any of our restaurants under current guidelines.
We hope this acts to reassure you when visiting any of our restaurants and would like to thank you all for your continued support throughout this time. 
We look forward to welcoming you back soon.

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